Please join us on Thursday, April 9, from 10-11am PT for our upcoming CXO Insight Call to hear about how one of the world's largest financial services firms is approaching AI at enterprise scale. 

Sri Shivananda, Head of Payments Technology at J.P. Morgan Payments, will share what the team is actually doing with AI today, what they’ve learned along the way, and the practices that have helped translate experimentation into measurable business impact.

Join us to hear about:

• AI at strategic scale: How J.P. Morgan Payments prioritizes AI and automation to drive enterprise transformation.
• Broad, responsible adoption: Lessons from deploying internal AI tools to increase efficiency for employees across the business.
• Use cases that matter: Real examples from hundreds of AI initiatives spanning customer service, fraud detection, engineering, and operations.
• Measured productivity gains: Where AI has delivered tangible improvements and efficiency gains in engineering workflows.
• ROI and execution realities: How J.P. Morgan Payments evaluates returns on AI investments, balances build vs. buy decisions and aligns AI initiatives with business outcomes and governance.

RSVP to Receive a Calendar Invite

*Please note there is a slight delay*

If you are having trouble registering or have any questions, please reach out to Whitnie Narcisse wnarcisse@mayfield.com

Sri Shivananda is a seasoned technology executive and transformative CIO leading technology strategy for J.P. Morgan Payments, one of the most critical and complex platforms in global financial services. In this role, he is focused on accelerating the business’ technology transformation and maximizing impact across the bank’s multi-billion-dollar annual technology investment.

His leadership centers on modernizing infrastructure, strengthening data platforms, and driving competitive advantage through emerging technologies—including artificial intelligence—while operating within the demands of scale, security, and regulatory rigor. The firm’s leadership has consistently highlighted AI as a major driver of productivity, efficiency, and long-term economic value across the firm.

Before joining JPMorganChase in 2024, Sri spent more than a decade at PayPal, where he served as EVP and CTO, helping scale the platform through periods of rapid growth and innovation in global payments, risk, and commerce.

Sri Shivananda

Global Head of Payments Technology

J.P. Morgan Payments